Frequently Asked Questions
Everything you need to know about your DKNY shopping experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery status.
What is the return policy for DKNY products?
We accept returns on unworn, unwashed merchandise with original tags attached within 30 days of the purchase date. Please note that final sale items are not eligible for return.
Do you offer international shipping?
Yes, we ship to over 100 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
How do I determine my size in DKNY apparel?
Each product page features a detailed 'Size Guide' link. We recommend comparing your body measurements to our chart to ensure the perfect fit for our contemporary silhouettes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and interest-free installment options like Klarna or Afterpay.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive.