Returns & Exchanges
We want you to be fully satisfied with your DKNY purchase, which is why we offer a 30-day return window for all unworn merchandise with original tags attached. Please note that items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all designer tags and security seals remain intact.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; your refund will be processed within 7-10 business days of receipt.